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Customer Journey Mapping Workshop

March 21 @ 12:30 pm - 2:30 pm

£25
IDDE Limited

IDDE’S CUSTOMER JOURNEY MAPPING WORKSHOP

When was the last time you walked a mile in your customer shoes?

Is understanding how our customers/clients engage with our business, products and services as important as cash flow, marketing, finance, new business, legals, HR and training?

Do you remember the last time you had a bad customer experience? If so, how many people did you tell?

Save the Date: Thursday 21st March

Location: Pynes Hill Business Centre, Exeter


Customer Journey Mapping

Customer Journey Mapping creates a visual representation of an individual’s experience with a company, service, product or brand and is often generated to provide an organisation with multiple solutions to potential issues that could arise between the business and it’s clients or customers.

The Workshop Will Include

A light lunch and networking (Wraps and healthy snacks) 12:30pm-1pm

Why is customer journey mapping important? (Presentation) 1pm-1:15 pm

Map out your own customer journey (Workshop) 1:25pm-1:45pm

Questions and networking: 1:50pm-2:30pm


TICKETS

To avoid disappointment book now as numbers for this workshop are extremely limited!

To book your space click here

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Venue

Pynes Hill Business Centre
Pynes Hill
Exeter,DevonEX2 5JLUnited Kingdom
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